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FAQs

1. What is the Automatic Cup Massage?

The Automatic Cup Massage is one of our popular innovative products. It is designed to remove back pain and offers a painless, non-toxic, eco-friendly, and reusable solution for up to a year.

2. How does the Automatic Cup Massage work?

The Automatic Cup Massage uses advanced technology to provide a deep tissue massage. It creates suction on the skin, which helps to increase blood flow, relax muscles, and relieve pain. The cups can be easily adjusted to target specific areas of the body.

3. Is the Automatic Cup Massage safe to use?

Yes, the Automatic Cup Massage is safe to use. It is made from high-quality materials that are non-toxic and eco-friendly. However, it is important to follow the instructions provided to ensure safe and effective use.

4. How long should I use the Automatic Cup Massage?

The recommended usage time for the Automatic Cup Massage is 10-15 minutes per session. It is advised to start with shorter sessions and gradually increase the time as your body adjusts to the massage.

5. Can I return the Automatic Cup Massage if I'm not satisfied?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please make sure the product is in its original condition and packaging. For more information, please refer to our refund policy.

6. How long does shipping take?

Orders are typically processed within 3 to 7 business days. Once your order has shipped, you will receive a notification with a tracking number. Please allow 48 hours for the tracking information to become available. Shipping times may vary depending on your location.

7. Do you offer international shipping?

Yes, we offer international shipping. However, please note that your order may be subject to import duties and taxes, which are the responsibility of the customer.

8. What should I do if my order arrives damaged?

If your order arrives damaged, please contact us immediately at info@aestorn.co with your order number and a photo of the item's condition. We will address the issue on a case-by-case basis and work towards a satisfactory solution.

9. How can I contact customer support?

You can contact our customer support team by emailing us at info@aestorn.co. We are here to assist you with any questions or concerns you may have.

10. Can I exchange an item?

If you would like to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. Please refer to our refund policy for more information on returns and exchanges.

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