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Free Shipping | 60-Day Returns

SHIPPING

All orders placed on Aestorn are processed within 3 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has been shipped, you will receive another notification with the tracking information.

International Shipping

If you are placing an order from outside the United States, please be aware that your order may be subject to import duties and taxes, including VAT (Value Added Tax). These charges are incurred once the shipment reaches your destination country and are the responsibility of the customer. Aestorn is not responsible for any additional fees or customs delays.

Checking the Status of Your Order

Once your order has been shipped, you will receive an email notification from us containing a tracking number. You can use this tracking number to check the status of your order. Please allow up to 48 hours for the tracking information to become available.

If you have not received your order within the estimated delivery time or if you have any concerns about the status of your order, please contact our customer support team at info@aestorn.co. Please include your name and order number in the email, and we will assist you as soon as possible.

Refunds, Returns, and Exchanges

If your order arrives damaged or if there is any issue with the items you received, please contact us immediately at info@aestorn.co. Please include your order number and a photo of the damaged item(s) in your email. We will address these cases on a case-by-case basis and work towards a satisfactory solution.

If you have any further questions or need assistance with your order, please do not hesitate to reach out to our customer support team at info@aestorn.co. We are here to help!

Hassle-Free Returns

Free 1 Year Warranty

100% Satisfaction Guaranteed

Worldwide Shipping